Privacy Policy

Who this policy covers

This policy describes how Indian Wells Technologies ("IWT," "we," or "us") handles information in connection with indianwellstechnologies.com and the technology services we provide. IWT is a technology services company serving small businesses and organizations in Ridgecrest, California, the surrounding Indian Wells Valley, and beyond.

Information you choose to give us

We collect the information you voluntarily submit through our forms, by email, by phone, or in the course of a project.

• Your name and business name
• Email address and phone number
• Business information you share, such as industry, location, or current website
• Project information, including goals, scope, existing systems, and an approximate budget range if you provide one
• Messages and contact-form submissions
• Information reasonably necessary to deliver a service you have requested, which for client work may include access details, account or system information, or files you provide

Information collected automatically

Like most websites, our hosting and security infrastructure may automatically record limited technical information when you visit, such as IP address, browser and device type, referring page, requested pages, and timestamps. This information is used to serve the site, keep it available, and protect it from abuse.

We do not currently run advertising, remarketing, or cross-site tracking technologies on this website. If we add website analytics or similar tools in the future, this page will be updated to describe what is measured before those tools are enabled.

How we use information

Submitting a general inquiry does not enroll you in marketing or promotional email lists. If we ever offer optional updates or promotional messages, we will ask for that consent separately and you can withdraw it at any time.

• Responding to inquiries and consultation requests
• Providing and supporting the services you request
• Preparing estimates, proposals, and statements of work
• Customer support and ongoing communication about active work
• Operating, maintaining, and securing this website
• Improving our services and how we explain them
• Detecting and preventing spam, abuse, and fraud
• Meeting legal, tax, accounting, and recordkeeping obligations

Third-party service providers

We rely on reputable third-party providers to operate portions of our website and business — for example website hosting, email delivery for form submissions, domain and DNS services, business email, and software platforms used to deliver client work. These providers may process information only as needed to provide their service to us.

We do not publish a detailed inventory of our infrastructure, because doing so can create unnecessary security risk. If you are a client and need specific provider information for your own compliance review, contact us and we will discuss what we can share.

We do not sell your personal information

We do not sell or rent personal information, and we do not share it for cross-context behavioral advertising. Information may be disclosed to service providers as described above, to professional advisors where necessary, or where we are required to do so by law or valid legal process.

Security

We use safeguards we consider reasonable and appropriate for a business of our size, including limiting access to information and relying on established providers for hosting and email. However, no method of transmission over the internet and no method of electronic storage can be guaranteed to be completely secure, and we do not claim that your information is absolutely secure.

Retention

We keep inquiry and project records only as long as needed for the relationship, follow-up, warranty or support obligations, and ordinary business, tax, and legal records. Records we no longer need are deleted or archived.

Your choices and requests

You may ask us at any time to access, correct, or delete information you submitted, or to stop contacting you. Email or call us using the details below and we will respond within a reasonable time. We may need to verify your identity before acting on a request, and we may retain information where we are required or permitted by law to keep it.

California privacy

We are a small California business, and some California privacy statutes apply only to businesses that meet certain revenue or data-volume thresholds. Rather than debating thresholds, we extend the core practices to everyone who contacts us: you can ask what personal information we hold about you, ask us to correct or delete it, and ask us to stop contacting you, and we will not discriminate against you for making a request.

As noted above, we do not sell personal information or share it for cross-context behavioral advertising, so there is no "Do Not Sell or Share" process to opt out of.

Client work and separate agreements

For client engagements, how information is handled may also be addressed in a proposal, statement of work, services agreement, or other written agreement. Where a signed client agreement addresses confidentiality or data handling differently, that agreement controls for that engagement to the extent of any conflict.

Children's privacy

Our website and services are directed to businesses and organizations. We do not knowingly collect personal information from children.

Updates to this policy

We may update this policy as our services and tools change. The date at the top of this page reflects the most recent update. This page is provided for general information and is not legal advice.

Contact us

Questions about this page? Contact us using the information below.